Shipping Policy
At Tigsaw, all our products and services are digital, ensuring instant and convenient delivery. This Shipping Policy outlines the process and expectations for receiving our digital products.
1. Digital Delivery
- Instant Access: Upon successful payment, access to Tigsaw’s services or digital products is granted immediately. You will receive an email confirmation with instructions to access your account or download your digital purchase.
- No Physical Shipping: Since our products are digital, no physical goods will be shipped.
2. Delivery Confirmation
- After completing your purchase, a confirmation email will be sent to the email address provided during checkout. Ensure your email address is accurate to avoid delays in accessing your digital products.
- If you do not receive the email within 15 minutes, check your spam/junk folder or contact our support team at support@tigsaw.com.
3. Access to Digital Products
- Purchased products or services are accessible through your Tigsaw account dashboard. Log in to your account using the credentials created during signup to access your purchases.
- Subscription-based services will remain accessible as long as your subscription is active and payments are up-to-date.
4. Issues with Delivery
If you experience issues accessing your digital products, please reach out to our support team. Common issues include:
- Incorrect email address provided at checkout.
- Payment processing delays.
- Technical errors on our platform.
We aim to resolve all delivery issues within 24-48 hours of receiving your query.
5. Changes to the Shipping Policy
Tigsaw reserves the right to update this Shipping Policy at any time. Any changes will be posted on this page, and continued use of our services indicates your acceptance of the updated policy.
For any further assistance, feel free to contact us at support@tigsaw.com. We’re here to ensure a smooth and seamless digital delivery experience!